Support Center

Entering Patient Details

Last Updated: Oct 14, 2013 11:01AM AEDT
The following patient information is required when submitting an invoice:
  • Surname
  • First name
  • Date of Birth
  • Medicare card number (10 digits long)
  • Gender (for DVA invoices)
  • Health Fund
In addition, a Health Fund must be selected from the alphabetical drop-down list. This can be either a private Health Fund, 000 – Self Funded (for uninsured patients) or DVA – Veterans Affairs. A Health Fund number must be entered if the patient uses a private Health Fund or DVA.
  • Alternative Names
If the patient has provided different first names to Medicare and their Health Fund, the software will let you know when verifying the patient details. In this case, click on the First Name button to enter the first name used for Medicare and the first name used for the Health Fund.
NOTE – changing patient details affects all invoices for that patient.
  • Individual Reference Number (IRN)
If you treat more than one person per Medicare card, such as multiple members of a family, you will need to enter the IRN so that the software can differentiate between patients. The IRN is the first digit after the 10-digit Medicare number.

When you enter the Family Name and First Name, Cutting Edge automatically checks for duplicate entries and a message is displayed if any are found.
  • If you find the patient's details are already available, click Same and the new invoice will be linked with other invoices for that patient.
  • If this is a different patient, click New and provide the details of the patient.
Once the details are entered, the software will verify the Medicare number and (if supplied) the Health Fund number. If you do not have the required details, there is no way to retrieve these electronically; you will need to get these from the patient, relative, Health Fund or hospital.  

Address details are not required for online claiming, but you may wish to fill in the box for your records.

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